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FAQ
What is your return policy?
You may return your MedMassager product within 30 days of purchase.
What warranty coverage is available?
All products come with a 1-year full-replacement warranty. For the Foot/Body massagers, we offer warranty coverage upgrades.
What are your shipping options?
We offer free UPS Ground shipping within the continental U.S. and expedited options for an additional fee. For international orders, we use USPS Priority International.
How do I initiate a return?
Visit our online claims portal to submit a return request.
How do I make a warranty claim?
File a warranty claim through our online claims portal.
Our customer support is available Monday to Friday, 9 AM – 5 PM EST.Average response time: 24 hours
Quartier général
189 Continuum Drive, bureau A
Fletcher, Caroline du Nord 28732
les états-unis d'Amérique
Suite 220, 1600 Steeles Ave W
Concord (Ontario) L4K 4M2
Canada