Product Questions

Yes, all MedMassager products are eligible. You can use your FSA or HSA card at checkout by selecting the Flex payment option.

Please visit our Uses & Techniquespage to learn how MedMassagers can be used for different ailments.

MedMassagers are available in 110/120V 60Hz and 220/240V 50Hz models.

For the average physical therapist who uses the MedMassager on patients daily, the device lasts for up to 10 years! The lifespan of your MedMassager will depend on your usage amount. For an extra peace of mind, we also offer extended warranty plans at checkout.

We recommend moving the MedMassager slowly to get the best result in circulation, especially in sore areas. Aim for 12 inches of movement every 3 seconds.

Our Foot Massagers are specifically designed for use on your feet, providing targeted relief. Our Body Massagers are versatile and can be used on various parts of the body including the back, legs, arms, and more. Additionally, the Accuvibe Mini is ideal for pinpoint relief on smaller muscle groups and specific areas.

Our focus when designing and building your massager is to ensure safe, reliable performance from your massage equipment. However, accidents do happen and to that end, we cannot warranty failures due to abuse, misuse, accident, natural disasters, unauthorized alteration, repairs or modifications. The warranty also does not cover any accessories purchased for your massager.

If you decide to sell your unit during the warranty period, the remainder of the extended warranty may be transferred to the new owner by notifying MedMassager in writing. Such notifications must include complete address information for both the original owner and the new buyer.

Every unit includes a 1-year full replacement warranty at no additional charge. Plan upgrades are available here.

We suggest using anti-bacterial baby wipes or any other non-bleach cleaner.

Yes, you can use a MedMassager with a 300W power inverter that has a power interruption switch for either the foot or body massager. Please exercise caution when using any MedMassager device while in a vehicle.

Our Foot and Body Massagers are designed to enhance blood circulation through targeted oscillation. This increase in circulation naturally warms the treated area, eliminating the need for artificial heating elements.

The foot massager is able to withstand up to 600lbs of pressure if placing the feet or calves on the massager. The MedMassager is not designed to be stood on, and standing on the devices will cause irreversible damage that will void any warranty.

We recommend that you turn off your MedMassager device and unplug it from the wall outlet when not in use.

The MedMassager features a unique six-leg design that enhances stability and traction during use. The curved shape of the legs allows the massager to rock back and forth, deepening the massage experience by engaging more muscle areas. Visit our Uses & Techniques section to learn more about how to get the most out of your massage device.

The arch bar is specifically designed to massage the inside of your foot's arch when used barefoot. This provides direct stimulation to the plantar tendon and helps alleviate the pain and foot cramps associated with plantar fasciitis. The bar can also be used to massage the bottom of your toes and directly stimulate the heels.

After years of direct-sales to medical doctors and physical therapists, we made our massagers available to the public for in home therapy within the past decade. To find more about our story, click here.

MedMassagers are FDA certified as “medical massagers for physical medicine” which is a Class I (minimal risk) device and is exempt from FDA approval measures.

When turned off, the MedMassager foot massager remains in stand-by mode to allow immediate use on any power level, from 1-11. We recommend that you unplug the device from the wall outlet when not in use.

Although all levels of intensity on the MedMassager are safe, you should use caution and consult a doctor if you're prone to blood clotting or have internal devices such as a pacemaker.

It is not recommended to cross your legs while using the MedMassager foot massager. Putting pressure on the back of the knee of the crossover leg can negatively affect circulation.

Oscillations are circular movements as opposed to up and down vibrating movements of less complex massage devices. The oscillating movement stimulates the circulation with a smoother, more comfortable method which in turn relaxes the muscles as circulation is increased.

Yes, but if you are using compression socks due to being prone to blood clots we do not recommend using the MedMassager on your legs.

For optimal stimulation, it's best to use the Foot Massager barefoot. However, you will still experience increased circulation when using it with socks or shoes. Choose the option that provides the most comfort for your needs.

MedMassagers can effectively relieve pain and discomfort from arthritis and muscle spasms in large mammals such as dogs, horses, and cows. However, consult your veterinarian before using home medical devices on animals.

While you can use the MedMassager devices several times a day, the body massager should only be used for up to 30 minutes at a time, and no more than 15 minutes at a time in a single area. The foot massager can be used for up to 30 minutes at a time.

We offer free shipping within the 48 contiguous United States. Orders to Alaska, Hawaii, or Puerto Rico are not eligible for free shipping and will include additional fees.